One partner for language access across your entire agency.
Translation, interpreting, ASL, CART and multimedia — supported by language technology EPIC built and operates itself, with qualified human linguists accountable for every word.
Serving state agencies, public school systems, transportation authorities and public universities nationwide.
Organizations accountable to the public already rely on EPIC.
Built to run a language-access program, not just fulfill translation and interpreting requests.
Agencies buy translation and interpreting. What they are actually procuring is a defensible way to meet Title VI, LEP and ADA obligations across every department, location and modality — and to prove it when someone asks.
Every modality, one contract
Document translation, over-the-phone and video remote interpreting, on-site interpreting, ASL, CART and multimedia — sourced, scheduled and reported through one relationship instead of six vendors.
Compliance you can document
Documented workflows, controlled terminology, version history and audit-ready records support Title VI, Executive Order 13166, LEP and ADA requirements.
Department-level visibility
Staffing Resources Hub gives program owners centralized oversight of requests, assignments, interpreter credentials and usage across the whole organization.
What it looks like when EPIC administers language access at scale.
Centralized oversight from the contracting authority to every agency, department and location—while keeping language access within reach of the people who need it.
State
Contracting authority, statewide terms, consolidated reporting.
Agencies
Health, transportation, education, human services — each with its own language-access plan.
Departments
Budget codes, approvers and usage tracked separately within each agency.
Locations
Offices, campuses, clinics and depots requesting support locally.
Service delivery
OPI, VRI, on-site, ASL, CART and document translation, on demand or scheduled.
Staffing Resources Hub (SRH) is EPIC's centralized platform for managing interpreting services across your organization. From OPI and VRI to on-site interpreting and ASL, SRH gives authorized teams visibility from individual locations and departments through agency-wide interpreting activity.
One partner across your entire language-access program.
Not six products bought separately. One intake, one set of linguists, one terminology base and one place the reporting comes from.
Document translation
Public notices, forms, program materials, policies and legal filings — prepared for official use, distribution and audit review.
Over-the-phone interpreting
On-demand connection to a qualified interpreter, with the call logged against the right department and budget code.
Video remote interpreting
Visual interpreting where tone, documents or signing matter — without waiting for someone to travel to site.
On-site interpreting
Interpreters in the room for hearings, IEP meetings, medical appointments and community sessions, scheduled in advance.
ASL & CART
American Sign Language interpreting and realtime captioning for effective-communication obligations under the ADA.
Multimedia & publishing
Subtitling, voiceover, transcription and multilingual desktop publishing so translated material is usable, not just accurate.
One partner. One point of accountability. Complete visibility across your language-access program.
We built the infrastructure behind our language services.
Three platforms, developed and operated in-house. That is why EPIC can adapt to an agency's structure instead of asking the agency to fit a vendor's software.
The operational layer for interpreting. Requests, scheduling, interpreter credentials and assignment tracking — with usage and spend reporting by department, location, language and service type.
Quoting, project delivery and document handover. Where a client's files, purchase orders and finished translations live from request through to delivery.
Technology accelerates the first pass. Qualified linguists ensure accuracy, terminology and context.
Technology accelerates the work. Qualified linguists remain accountable.
Every deliverable is reviewed by a qualified linguist responsible for linguistic accuracy, context and quality before it reaches the client.
AI-Assisted Translation
Technology-assisted first-pass translation preserves source structure and formatting while preparing the content for professional linguistic review.
AI-assistedProfessional Linguist Review
A qualified linguist reviews the translation against the source, correcting meaning, terminology, tone and context while applying client-approved language requirements.
Linguist reviewedQuality Assurance
The translation undergoes quality checks for linguistic accuracy, terminology, consistency, completeness and adherence to project requirements.
Quality verifiedControlled Delivery
The approved translation is delivered in the required format with a documented project record of linguistic review, quality assurance and final delivery.
Auditable recordThe questions a procurement committee asks first.
Information security
TLS-encrypted transfer, SFTP and encrypted cloud options, role-based access limited to the assigned team, and multi-factor authentication enforced for staff.
Quality assurance
Structured translation workflows incorporate qualified linguists, terminology management and quality-control checks appropriate to each project.
Linguist qualifications
Court-certified, medical-certified and nationally certified ASL interpreters. Credentials are verified and tracked, not taken on trust.
Accessibility
ASL interpreting, CART realtime captioning and VRI supporting ADA effective-communication requirements for public-facing programs and facilities.
Auditability
Documented processes, controlled terminology, version history and audit-ready records supporting Title VI, EO 13166, LEP and HIPAA review.
Business continuity
Distributed linguist resources rather than a single named individual, rapid reassignment through SRH when an interpreter becomes unavailable, and alternative modalities — OPI or VRI in place of on-site — when circumstances make the planned method impractical.
Language access cannot stop when circumstances change.
An interpreter cancellation, a surge in demand or a facility closure should not leave an agency without access to critical language services. When a disruption is anticipated or occurs, EPIC works a defined path rather than passing the problem to the client.
Quality does not become optional during a disruption — linguist qualification, confidentiality and quality control are preserved while alternatives are put in place.
Buy through an existing contract
EPIC holds TIPS contract 211002 — Interpreting, Translation and Multi-Lingual Goods and Services, so TIPS member agencies can purchase without running a separate solicitation. NAICS codes, SAM registration, insurance certificates, W-9 and certifications belong here too.
Proven where language access matters most.
A five-year contract with a regional transit authority
Ann Arbor Area Transportation Authority selected EPIC to handle all of its document translation so that schedules, closures and service changes reach residents who do not read English.
Campus-wide language access across four modalities
EPIC supports the University of Michigan across ASL interpreting, video remote interpreting, document translation and CART realtime captioning, so language access is handled through one arrangement rather than a separate vendor for each modality.
On-site ASL across a full academic year
Calhoun Intermediate School District works with EPIC for on-site American Sign Language interpreting, with coverage held steady across the whole school year rather than booked incident by incident.
Need a certified personal document translation?
Birth certificates, diplomas, marriage certificates and academic records for USCIS, courts and universities — ordered online, priced per page.
Tell us what your agency has to comply with.
Send the requirement, the languages and the deadline. You will get a scoped response from someone who has read it — not an auto-generated price.